UORealms

The UORealms Privacy Policy Agreement

UORealms provides this privacy policy to inform you of our practices regarding the collection, use, and protection of information about visitors to our site. This policy applies to our website (UORealms.com), any self-managed gaming or mobile servers, and any associated applications. By using our sites and services, you consent to the following terms:

1. Collection of Information

You may anonymously visit our site to learn about UORealms, its products, and services. We may collect certain generic information about visitors (e.g., duration of visit, pages accessed, browser type) that does not enable us to identify you personally. We may also collect your IP address, but this information generally does not reveal your identity.

If you choose to register, subscribe, or donate to our services, we may collect personally identifiable information (PII), such as your name, email address, and age. When making purchases or donations, we may collect additional information such as your credit card number, billing address, and shipping address, as applicable.

2. Data Collection During Checkout

When you purchase from us, we collect the following information:

  • Your name, billing address, shipping address, email address, and phone number.
  • Payment details (e.g., credit card number, PayPal information, or details from other payment providers).
  • Optional account information such as username and password.
  • Information needed to estimate taxes and shipping (e.g., location and IP address).

This data is necessary to process and fulfill your orders, prevent fraud, and comply with legal obligations such as tax calculations.

3. Cookies and Shopping Cart

We use cookies to store cart contents while you are browsing the site. This allows us to remember the items you have placed in your cart as you continue shopping and switch between pages. We also use cookies to keep your cart saved for a short period in case you leave and return to our site.

For more detailed information on our cookie usage, please refer to our Cookie Policy.

4. Cookies and Digital Fingerprinting

To enhance your experience, we use “cookies,” which are small files sent to your browser and stored on your hard drive. Cookies help facilitate your use of the site by remembering your preferences and tracking how and when you use the site. Any personally identifiable information in these cookies is limited to what you have voluntarily provided to UORealms.

We also use digital fingerprinting for security purposes, including protecting our website and user environments from malicious attacks, data mining, and unauthorized account duplication. This data is never used for marketing or sold to third parties. It serves only as an in-house security measure.

5. Payments and Third-Party Providers

We accept payments through various third-party services, including PayPal, Klarna, Stripe, Amazon Pay, Google Pay, and Apple Pay. When processing payments, some of your data will be passed to these payment providers, including information necessary to process or support the payment, such as purchase totals and billing information.

Here are the privacy policies for each of the payment processors we use:

By using any of these services, you agree to their privacy policies, which govern the handling of your personal data during the payment process.

6. Use of Information

UORealms uses the PII you submit to provide you with products and services, respond to your inquiries, and communicate with you as necessary. We may also use this information for internal research, improving user experiences, and operational purposes.

Marketing Communications

If you opt-in to receive marketing communications from us, we may use your information to send updates, promotions, and special offers. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly at support@uorealms.com.

7. Advertising

We allow advertisements purchased through our platform that meet our strict content guidelines and standards. These approved ads are displayed in accordance with our policies, ensuring a safe and relevant experience for our users. We do not use third-party advertising platforms like Google Adsense.

8. Data Sharing and Third Parties

Third-Party Sharing:

We do not sell, rent, lease, or otherwise make available your personally identifiable information (PII) to any third parties except as needed to fulfill services you request (e.g., processing payments or shipping orders). We may share your PII with trusted vendors who help us provide our services, but these vendors are bound by confidentiality agreements.

Your PII may only be disclosed to third parties if legally required (e.g., in response to a subpoena, court order, or other legal process), or if it is necessary to protect our legal rights or the safety of our users.

Aggregate Data:

We may share non-personally identifiable information (such as aggregated usage data) with partners, suppliers, or third parties for analytical or operational purposes. This data does not reveal individual user identities.

9. Data Retention

We retain order information, including your name, billing address, shipping address, and email, for as long as necessary to comply with legal and tax obligations (e.g., for a minimum of [X] years). If you create an account, we also store your login information (e.g., username and password) for future purchases.

10. Security Measures

UORealms employs industry-standard security measures designed to protect your PII from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption technologies to safeguard the data you provide to us. While we take reasonable steps to protect your information, no transmission of data over the internet is guaranteed to be 100% secure. We advise you to take additional steps, such as using strong passwords, to protect your account.

11. Your Rights Under GDPR

As a user, you have the right to access, correct, or request deletion of the personal information we hold about you. You may also object to our use of your personal data for marketing purposes. To exercise any of these rights, please contact us at support@uorealms.com or call us toll-free at 833-UOREALM.

12. Children’s Privacy

Our services, including our games and forums, are intended for users aged 13 and older. We do not knowingly collect personal data from children under 13, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. Users under 18 should seek parental or guardian consent before registering for our services or participating in our games and forums.

Parental Consent for Minors

While we allow users aged 13-18 to register for our forums and games, we encourage parents or guardians to supervise their child’s use of our services. Parental consent is recommended for any user under the age of 18, particularly when engaging with user-generated content or participating in our online communities.

13. Policy Changes

UORealms reserves the right to update or modify this privacy policy at any time. We will post any revisions on this website, and your continued use of our services after these changes are posted will constitute your acceptance of the updated terms.

14. Contact Information

If you have any questions or suggestions about our privacy practices, or if you need to update or correct any PII you have provided to us, please contact us at:

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