January 31, 2024 at 9:58 PM

How complicated was it to get online?

Everyone’s experience is different. I’ve had no problem downloading and installing the uorealms.exe to begin the installation of our clients. However, I was told this evening – by someone who wants to join our servers – that they experienced a ridiculous amount of issues with downloading our client. In fact, they said that until they deleted their current virus software, they could not stop getting it to tag our download as “ransomware.”

As you know, this is a huge issues before we begin to even think about unleashing any advertising campaigns. So, I am asking the community, if you had challenges with our downloads, outside of the normal expectations listed in our download page Shape Your Destiny in UORealms (“https://uorealms.com/realms/play/”) — please let us know!

Whatever we have to do, digital signatures, contacting anti-virus companies, etc., to ensure potential players have a clear path to getting online — we need to do it, and we need your help in letting us know any challenges you may have had!

@Karmageddon — this is an important thread to watch. We cannot move forward with advertising campaigns until we are able to ensure everyone can easily get our client package.

Thank you all for helping us with this challenge!

  • Anonymous

    January 31, 2024 at 10:02 PM

    I’ve had no issues at all, it has been a great and smooth experience.

  • Anonymous

    January 31, 2024 at 10:47 PM

    >
    Everyone’s experience is different. I’ve had no problem downloading and installing the uorealms.exe to begin the installation of our clients. However, I was told this evening – by someone who wants to join our servers – that they experienced a ridiculous amount of issues with downloading our client. In fact, they said that until they deleted their current virus software, they could not stop getting it to tag our download as “ransomware.”

    As you know, this is a huge issues before we begin to even think about unleashing any advertising campaigns. So, I am asking the community, if you had challenges with our downloads, outside of the normal expectations listed in our download page Shape Your Destiny in UORealms (‘https://uorealms.com/realms/play/’) — please let us know!

    Whatever we have to do, digital signatures, contacting anti-virus companies, etc., to ensure potential players have a clear path to getting online — we need to do it, and we need your help in letting us know any challenges you may have had!

    @Karmageddon — this is an important thread to watch. We cannot move forward with advertising campaigns until we are able to ensure everyone can easily get our client package.

    Thank you all for helping us with this challenge!

    initially i had to clear all sorts of checks to get the client, and even then windowes wanted to scan every file as it dloaded, making the dload SLOW. but allowing it through made it fast and easy, my initial dload of the game i couldn’t log in, which you guys know ended up being as simple as a SPACE between my account name words. keep it up!!

  • Chernabog

    January 31, 2024 at 11:05 PM

    Thank you both for the feedback, I am looking into having our build signed with the hope that it may alleviate any download issues. We cannot start our ad campaign until we know downloads are good!

  • alex

    February 1, 2024 at 3:16 AM

    No issues on my side for installing/updating game recently. it all seems pretty straight forward since ‘soft-launch’ when some of us started 🙂

  • Anonymous

    February 12, 2024 at 3:15 PM

    when ppl see things like this, they may get a bit worried. not everyone has 2 firewalls and actively scans what comes in and out of thier network, the average user sees things like this and gets worried.

  • Chernabog

    February 12, 2024 at 6:39 PM

    >
    when ppl see things like this, they may get a bit worried. not everyone has 2 firewalls and actively scans what comes in and out of thier network, the average user sees things like this and gets worried.

    The more downloads the less likely we are to obtain security risks. Right now, it’s hit and miss on who receives those, so we’ll be having our launcher signed. Most of the people here have had little to no challenge, but I appreciate the post. It will have as I work on a troubleshooting doc! 🫶

Log in to reply.